Refund policy

RETURN POLICY

7- Day Return Period

Any item purchased from 7CITYKENNY.com may be returned within (7) seven calendar days from the date delivery. Upon receipt, processing, and inspection of the returned item, we will refund the purchase price, net of discounts and credits, minus a 15% restocking fee and subject to the following conditions:

• If the item remains new, unused, in its original packaging complete with all originally included materials and all tags still attached to the items. 
• If the item is returned within seven days, in “Like New” condition, in the original packaging with no damage or mileage.  

You will be responsible for prepaying all shipping costs and must assume any risk of damage while the product is shipped to us. These shipping costs are non-refundable. The products must be shipped according to all applicable regulations. Please ensure you inform the carrier of the batteries prior to shipment.

Once your returned product is received and inspected by the 7CITYKENNY.com team, we will notify you of the status of your refund. Your refund will be processed once the return is approved. 

In case your return is rejected, we will hold the product until you provide payment for shipment of the product back to you. We will hold rejected returns for 30 days from the date we received the product back from you.

To initiate a return, please contact us at 7CITYKENNY.com with your receipt or proof of purchase.

Please do not send your product back without contacting us first.

Please do not send your purchase back to the manufacturer.

Items on sale cannot be refunded.